IT’S YOUR CHOICE
You have a choice as to which shop will repair your vehicle. If your insurance company sends you to another body shop for an estimate, take your vehicle there to get the estimate, and then bring the estimate to us. We will work directly with their estimate. If you have an estimate from an insurance adjuster, bring that to us as well. Remember, you choose the body shop to repair your vehicle not the insurance company.
What to Do When You Have an Accident?
By: Stephen Bass, Collision Center Manager
•Make sure everyone is all right and call for help if anyone needs it.Always
call 911 if there are injuries.
•Turn off the ignition of all vehicles involved in the accident.
•Call the police, even if the damage appears to be minor. Be sure to get all
important information such as names, drivers license numbers, insurance in-
formation, telephone numbers, etc. Get the name and number of any wit-
nesses to the accident.
•Do not leave the scene until all matters have been taken care of. Give only
the necessary information to the police or to the other parties involved. Do not
discuss fault, your personal condition, or anything unrelated to the accident.
This can help minimize future legal action.
•If a police officer insists on using a wrecker at the scene, know where your
car is being taken. Get a card from the tow truck driver or write down the
driver's name, towing service name, and phone number. Ask if they can tow it
to Milton Martin Collision Center. Even if there is an extra charge, this will
usually be less expensive than paying storage charges and having it towed to
us later.
•Remove all valuables from your vehicle before it is towed away. Make sure
you take your insurance information with you
•Call your insurance agent to report the accident. They will provide you with
instructions on how to proceed with your claim. If the other party is at fault,
also call their insurance company.
•Get an estimate from the collision repair center of your choice. Remember
that hidden damage may not be evident until after tear down.
•Don't authorize any repairs until the insurance company agrees to pay for
the repairs. The shop must have your permission before beginning repairs.
•Choose your repair shop carefully. Improperly repaired collision damage
can decrease the value of your vehicle and make trading it more difficult when
buying a new car. Call Milton Martin Collision Center if you have any ques-
tions.
Why use Milton Martin Toyota Collision Center?
A few reason to make Milton Martin Collision Center the body shop of your choice:
NO APPOINTMENT NECESSARY
While no appointment is necessary, you may want to make an appointment for your convenience. Just call us or fill out the online appointment form. To avoid being without your vehicle over the weekend, it may be convenient to bring it in on Monday morning. The vast majority of vehicles will be completedand returned to you before Friday afternoon (the exception being those with major collision damage).
AFTER HOURS
If you cannot stop by during our normal business hours, please call to arrange for a special appointment. Remember, you can always use our after-hours drop box. Simply fill out the form in the drop box, place it and your keys in an envelope, and drop them in our drop box.
FREE ESTIMATES
LOCALLY OWNED AND OPERATED
We are not part of a large, impersonal chain.
PERSONAL SERVICE
Small enough to provide personal service.large enough to have trained technicians and all the equipment needed to do collision repair correctly.
STATE OF THE ARTTECHNOLOGY
State-of-the-art laser measuring system for repairing frames and unitized bodies.
COMPUTERIZED PAINT MATCHING
For the most accurate paint matching, we enter the paint code from your vehicle into our computerized paint mixing system to match the original factory color.
QUALITY GLASS REPLACEMENT
We replace windshield and windows using high quality auto glass at affordable prices.
LIMITED LIFETIME WARRANTY
Our work is covered by a Limited Lifetime Warranty. For details, please see a copy of the warranty in our office.
RENTAL CARS
We can arrange a rental car for you to use at attractive rates while your vehicle is in our shop. (In many cases, the cost of the rental car may be covered by the insurance carrier. Call for more information.) We can also arrange for towing.
