A few reasons to make Milton Martin Toyota Service Center the shop of your choice:
HIGHLY TRAINED STAFF
We are the most highly trained staff in the Southeast Toyota division.
ALMOST 200 YEARS OF EXPERIENCE
Our staff has almost 200 years of combined experience. A few of our most experienced employees: Debbie Hammond (Customer Relations Manager/Warranty Administrator), Phillip Maxwell (Master Diagnostic Technician).
QUALITY TOYOTA REPAIRS
We provide maintenance, repairs and Toyota warranty repairs to all Toyota models.
EXCELLENCE AWARD WINNER
10 out of the last 11 years our Service Center has won the Excellence Award from Toyota Motor Sales-meaning that all our employees have completed and passed Toyota continuing education and that we received high reviews from our customers regarding our performance and customer satisfaction.
FREE SHUTTLE SERVICE
We provide free shuttle services to our local area.
OFFER A VARIETY OF AMENITIES
Our goal is to make your experience the best possible, so we make sure that you are taken care of while we take care of your vehicle. We offer free water, coffee, snacks and fresh fruit. We also have wireless connection available.
AFTER HOURS SERVCE
For your convenience, we provide a night drop box for you to leave your vehicle after hours.
QUICK LUBE CENTER
- Oil change with factory oil filter and Toyota Genuine motor oil. We perform oil changes on various makes and models as well.
- Tire Rotations
- Replacement of Wiper Blades,Cabin Air filters, Engine filters and Batteries
- 19 point inspection with each oil change
Most services are completed within 15 minutes allowing you to stay in your vehicle during the services or giving you time to visit our Service Lounge.
Average Review Rating: 4.9
The service I received at Milton Martin Toyota was exceptional. The new facility is very comfortable and clean. The staff go out of their way to make you feel comfortable and to answer any questions you have. The guys in the service center were super helpful and pleasant to work with. Show Full Review
Took my vehicle for its first 5000 mile maintenance. I also went with my two small children. I was in and out in no time!! Everyone was so nice!! It actually took me longer to get in and out of the car with two kids in tow than it did to have my car serviced! Exceptional service! Extremely impressed!! Show Full Review
Our 2014 Camry backup camera quit working. They had to order a new wiring harness. As the dashboard of the car was apart and we could not drive it home at the end of the day, they gave us a free loaner until the work was completed. Will be going back there to get my 2017 Tacoma when they come out. Show Full Review
Very friendly and helpful by all persons whom I was in contact with. Bumper and undercarriage was put back into perfect condition after running over tire tread. Expensive cost that is caused by truck owners that the public has to pay the price. Show Full Review
Customer service is great and details are explained very well. He answered all my questions and was a very pleasant individual to work with and provided information on tires. Show Full Review
We have been dealing with Milton Martin Toyota for the last 4 years, and couldn't ask for any better treatment. Their service is always prompt and professional. Their employees are always neat and clean and more than willing to answer any questions. Brandon is who we normally deal with and he always goes above and beyond! Show Full Review
Brought my SUV in to MM Toyota because I did not feel comfortable with the the information a Toyota dealer in ATL was telling me. MM Toyota debunked much of what the ATL dealer told me need replacing and had me out the door, fixed and happy. So happy that we returned and purchased a new SUV for my wife the following weekend. The honest, fair and reasonable priced service I rec'd perpetuated us to to return and purchase new. thanks MM ! Show Full Review
This was the best experience I have ever had at any dealership that I have dealt with in my years of owning any vehicle. Every time I call or visit Milton Martin, I am met with a knowledgeable, friendly, and helpful staff. After purchasing my new vehicle, I still continue to travel a long distance to get my vehicle serviced. That's how much I trust and like the staff at Milton Martin. You will NOT go wrong by purchasing your next vehicle from Milton Martin!!! Show Full Review
I have used Toyota service for 10 years on my 2006 Tundra and Milton Martin keeps her running strong. This service was for a timing and drive belt as well as brake job. As usual they did a great job. Even more helpful was an emergency they helped me out with. I got back to Cleveland GA and started feeling some very strange jerking movements when accelerating. I thought for sure it was related to the service. They had the truck towed down to their shop, paid for a rental car and when it turned out to simply be a crack in a spark plug they opted not to charge me for the costs. I think it is important to develop long term relationships with businesses and I truly appreciate them going the extra mile for me on something that ended up not being their fault. Thanks so much! John Show Full Review
I love Milton Martin peoples & am privileged to be one of their family. This is my 3rd Milton Martin Prius & 1st non-German or American NEW vehicle (s) dealer experience & I've never looked back or been dissatisfied. My choice is to live off the grid so going to Milton Martin is also going to the city & not my favorite thing to do BUT I actually look forward to seeing everyone & always come away knowing I've been treated fairly, cant trust the quality of service & know they actually care. In the 2016 world we live in, this is a exceptional rarity. Major Kudos to LOUIS FOUTS & the servicing staff. Show Full Review
the staff in the quik lube was VERY knowledgeable and explained everything that was done to my car for my 30,000 service and all with a big smile!
Everyone greeted me with a smile and asked if they could help. Got me in with no delays. Outstanding as always. Great job. Very satisfied with staff and everyone at Milton Martin Toyota Show Full Review
I've been coming to Milton Martin TOYOTA since 2006; I love the customer service, and the quality of service I can always count on with my car. Brian Carder is a wonderful sales associate, and easy to talk with ; he is definitely not high pressure. I'll continue to do business with Milton Martin, hopefully for years to come. Show Full Review
The service and personnel were outstanding. Keep up the good work. I have been using your service since the Year of 1972 when you were on the downtown square in Gainesville. Show Full Review
I love your service department. Louis has taken good care of my car for years. I know I can trust him when he says something needs done because there have been too many times that I thought work needed done and he said it didn't. Show Full Review
Brandon great to work with. Brought in 2012 CT 200 for 30,000 mile service. My first visit and my new dealer service location. Fast, efficient, courteous, and attentive. Treated as If I was an old client and had bought my car there years ago. Saved me an hours drive and a trip back to Gainesville up 400 at rush hour. Show Full Review
Very pleasant staff and quick service. The new facility is spacious and beautiful with a comfortable customer waiting area and snack bar. Keep up the good work! Show Full Review
Good service that I am confident it will be done right. Ashley was very helpful and courteous. Clean, beautiful new facility with state of the art equipment. Show Full Review
Serviced my Toyota. Excellent customer services and the prices can't be beat! I will be returning for all my service! Thank you Paul and crew!
Louie is very good at guiding me for service necessary on my Toyota and very helpful for any recalls or other work that needs done now or possibly in the future. Show Full Review
Fast efficient service, friendly staff. Got there early for my appointment but they didn't mind a bit. When service completed they explained all servicing completed, I needed tired so this was all done very quickly. Show Full Review
I had an appointment for a 120,000 mile inspection and checkup on my Toyota Tundra. All went great until the service manager, Louis was informed by the mechanic that a seal on my transfer-case was leaking. After inspecting the problem myself with Louis, I made the call to replace it. It's not everyone that would notify the owner of a problem, but I'm glad that Toyota did so. This type of professionalism is something that people should know. They look out for the customer. Show Full Review
Took my 2012 Camry in for normal maintenance and was told there were two things that needed servicing under warranty. The torque converter was shuddering and the passenger side air bag pressure sensor needed to be replaced. Kimberly was very helpful. After the first try to adjust torque converter did not work, Kimberly set up an appointment and provided a rental car for me to use because I work out of town. The work was completed that day and my car drives like new. Show Full Review
We were very pleased with the restoration work on our Camry after wild animals caused damaage to the front end and side of the vehicle.
Scheduling and waiting for the service to get done was a great experience. Paul was very helpful in providing me the details of what was needed and more importantly, extended courtesy by applying a small discount to my bill. The new site was also a plus! Show Full Review
The service experience at Milton Martin is always excellent and this time was no exception. I've been experiencing a recurring problem with my Avalon over a long period of time. Milton Martin has been most understanding and accommodating in trying to resolve the issue. To the extent of getting Toyota representatives involved, which hopefully solved the problem. Louie has gone above and beyond in seeing it through to resolution. Show Full Review
Kimberly in the Service Center did an outstanding job coordinating the repair of two of our vehicles that were in for major servicing. Hats off also to the highly competent Mechanics that accomplished the repairs. Show Full Review
I brought my vehicle in for routine maintenance on a Friday afternoon, I was told my brakes would need changing soon. I asked if we could go ahead and get that done. Even though it was time to close, they said they'd get 2 people on it. It turns out they didn't have all of the parts, so they provided a rental and had it ready the next day. I always get great service Show Full Review
The advisor took care of my issue and called me promptly to advise me of what was going on and offered solutions to my problems and they were corrected within an hour of the call. Great job and I'll be back. Show Full Review
Quick courteous service, even without an appointment. I was in & out in about 1,5 hours. I was disappointed that I could not use the waiting area internet to view my favorite sites. It was restricted because "weapons" was detected. My interest is purely sport shooting & some hunting. It made be feel as if I were doing something illegal or immoral! This was no problem at the old location... why now? Show Full Review
Smooth operation on my first service at the new location of Milton Martin. Customer waiting areas are much improved. I was surprised to no cars in an inside show room. Show Full Review
My experience with Milton Martin has always been great. These are people who knows how to please everyone that comes in the door. I am truly blessed.
Had a right rear view mirror replaced due to an accident. Waited a week for mirror to come in. Both were cracked according to Ronnie so he had to paint one. No problem. Was in and out in fifteen minutes! Ronnie was very responsive as was the receptionist. Excellent service. Show Full Review
My first service trip to Milton Martin Toyota was for front brakes on my 2004 Toyota Sienna which has over 128000 miles. Kent was the assistant service manager that I spoke with. Kent let me know up front that I was looking at replacing brake pads and rotors. There were also two factory recalls that were to be fixed during this visit. I received a call from Kent stating that the brakes had been repaired and a leak from the water pump had been discovered. I was asked if I had had the timing belt replaced at 90K miles. I authorized the replacing of the water pump and the replacing of the timing belt. I also requested that an oil change be done. Kent was very professional and the repairs were done in the time frame that was stated. I would recommend Milton Martin Toyota for future service requirements. Show Full Review
From sales to service the Milton Martin team always delivers !!! Our experience with Milton Matin has always been relaxing & imformative !! Love the beautiful new facility !!! Show Full Review
Easy in, easy out. Oil, filter, and tires rotated in 30 minutes. Love your new digs! The Chick-fil-A is a great addition! Keep up the great work!
They really helped us in time of need. Thank you. May the Lord our God bless you and keep in in the name of Jesus Christ our only savior.
The new site is spectacular! The same great faces and great service. Plus a less congested area. No one ever enjoyed pulling out onto Browns Bridge road, kinda dangerous. Chick fil a on location, brilliant. Show Full Review
This company has very knowledgeable and professional employees. This company has the best customer service, the employees treat you like they would want to be treated. A truly rare find in today's environment. Show Full Review
As usual, the service staff was outstanding. Courteous, informative, friendly. I have owned Toyotas for over 20 years. The service staff at Milton Martin Toyota is the best I have dealt with. Show Full Review
After a disastrous experience at Rick Hendrick Toyota, I was very pleased with my experience at Milton Martin. The service department was prompt, informative and courteous. Extremely impressed with the modern and "customer friendly" facility! Will definitiley continue to use their service and my next purchase will be a Milton Martin Toyota! Show Full Review
I have always used a dealership's service with my cars and trucks and I have had great experiences with Milton Martin's service department. I have confidence in the service I get each time... Show Full Review
Great service, I was in and out in 15 min. Mall of GA Toyota told me it would be 1 3/4 - 2 hours wait .
I haven't always used a dealership's service with my cars, but I have had great experiences with Milton Martin's service department. I have confidence in the service I get for my can here. Show Full Review
I would like to say thanks to all people from Milton martin Toyota ,because always give the best to do ,the satisfactory service ,thanks again
Owned this new vehicle for 18 months, came in for 20,000. mile service, Loved the new facility. Service was excellent, timely and complete. Highly satisfied. All questions answered with knowledge and expertise. Show Full Review
Greatly enjoyed the new waiting room and how quickly everything was taken care of on my car. Makes me want to return again soon! Customer service reps were also very helpful. Show Full Review
I had a wonderful experience having my air bag replaced. The dealership is wonderful !! I have never seen such an amazing place. The best part is the staff!! They go out of their way to make you feel at home. I will always come to Milton Martin Toyota for all of my car maintenance ?? Show Full Review
Kimberly Sutton is a great service adviser, she is friendly, caring and got our car fixed wright. It was really a pleasure to do business with this dealership. Show Full Review
Moved on from a bigger dealership who was less than satisfactory after they received the sale. Communication was excellent and service advisor was knowledgeable and upfront about cost, time frame, etc. Will be back when it is time for a new Toyota. Show Full Review
Always so polite,no wait and explain everything,Never had such a great experience as dealing with Milton Martin Toyota. I will tell every one to visit your Show room Show Full Review
Service person was knowledgeable, friendly, and not at all pushy or impatient. He took time to answer all my questions. The recall took no longer than the estimate I was given when I made the appointment. Show Full Review
We had a problem at first with the service department taking too long on the body damage repair of my mother's car. The management made up for their mistake and was very apologetic. We grateful and appreciative for their quick response and the way they addressed the issue. Thanks Milton Martin Toyota. Show Full Review
Louie Fouts should get a bonus plus a raise. He is by far your greatest employee. It is absolutely a joy dealing with him----very personable and very attentive to your wants and needs and gets the JOB DONE Show Full Review
The service is always excellent and they get your in a timely manner. I have never had to wait too long. Love coming here than going to the mall of ga. Show Full Review
Great customer service from Kent. Had to leave vehicle overnight and he was above and beyond gracious! Would recommend Milton Martin Toyota to anyone buying or servicing a vehicle. Show Full Review
Service was quick and well done. The workers were very friendly and courteous. I will definitely keep using the quick express service with all of my vehicles. Show Full Review
The 25K-mile service came due on my Toyota Corolla while I was out of the country. Milton Martin Toyota had sent me a discount coupon for the service which I missed for being out of town. When I called upon my return, they not only offered to honor the expired coupon but also performed the 25K-mile service for free! A really remarkable and customer centered organization. Professor George Demuyakor Show Full Review
A great oil change experience. Gordon took all my info while I was in line. I left the keys in the car and went to the customer lounge. He came and got me in about 20 minutes. They also fixed a very twisted seat belt. Great speedy service Show Full Review
Quickest oil change ever!! Also, fast check out!! Staff was friendly and courteous!! Enjoyed getting my car serviced at Milton Martin Toyota!! Thank you for a job well done!! Show Full Review
Good work at a good price. Scheduling the service was easy and convenient. All personnel involved did an excellent job. Will utilize this facility for future service or repairs. Show Full Review
As always, my experience with Milton Martin was excellent. I am a Long time customer and have never been disappointed by either sales or service.
Even though there were several cars ahead of me, oil change was quick and fast. Offered information on problem areas to address in the future. No hard sell at all. Show Full Review
Service was remarkably fast and efficient. Staff worked very smoothly as a team, were extremely courteous and quietly businesslike. They exuded experienced competence. My highest praise! Show Full Review
I am always pleased with the exceptional customer service I receive at Milton Martin Toyota. When I need a car or car serviced, they are always my #1 choice. Show Full Review
When I pulled into the dealership to have my FJ serviced I could see that it was a busy day at Milton Martin Toyota. Even though it was busy the person who helped me was very helpful and was just a genuinely nice guy. (I can't remember his name, he was the black gentleman in the quick-lube service area). It might cost a bit more at the dealership versus me doing it myself, but I know that if they do it, it will be done right. No complaints here, Can't wait for the move to Oakwood, that will be a lot closer. Show Full Review
Helped us with great courtesy and it was done willingly!! Certainly appreciate the folks in the service dept. for their EXCEPTIONAL service and willingness to help us at such a late hour on a Friday evening. We are telling everyone we know!! Show Full Review
Car is only 6 months old & took it in for its initial complimentary service. Was in and out with 15-20 minutes as promised. Nice to be in and out for routine work and as promised when the car was sold. Show Full Review
My 2007 Camry Hybrid needed a repair due to a recall. From my first contact with Milton Martin Toyota, by email, until I drove away after the repair was completed, my entire experience was handled smoothly and efficiently. Each employee was friendly and treated me as a valued customer, although this was my first visit to their dealership. Show Full Review
I brought my 4-Runner in for a new belt. After replacing the belt a technician took it out for a test drive. While driving it he noticed and noise in the rear end. It turned out to be a bad wheel bearing and that in turn became very complicated to replace. Paul and the guys in the shop handled it very well keeping me up to date with progress made and kept me in a rental car while mine was being repaired. I am so glad they caught the problem and got it repaired before it caused a much larger problem. Hats off to all the guys that worked on the 4-Runner. Job well done. Show Full Review
90,000 mile check up - a bit early. It was a little bit more expensive than I originally thought. Also, I was told that it would need some work which I thought was pretty expensive - have to wait on that. Show Full Review
90,000 mile check up - a bit early. It was a little bit more expensive than I originally thought. Also, I was told that it would need some work which I thought was pretty expensive - have to wait on that. Show Full Review
Everyone was friendly, nice, and treat me and my baby great. The girl driving the cars around even helped me get my baby's car seat out. Two things that disappointed me was that as I was going home I noticed trash in my car that was not mine. An empty Wendy's cup in a plastic bag. My family do not go to Wendy's. Also the back of the driver seat has grease hand stains. I'm sure it was the mechanics. Even though I went in for a recall, and was no fee, I don't see how they would do that or leave my car dirty. A recall is not the customers fault so there's no reason to treat any different. Other then that everyone was great. Show Full Review
my snack bar was crunchy and fresh, my apple crisp! the oil pit guys did a fine job, and the young lady who wrote my service request was pleasant and nice.. Show Full Review
They completed my service fast and my vehicle wast ready earlier than promised. I'm very pleased with this dealership. I would highly recommend this dealership to anyone. Show Full Review
It is never good when your car is not working, but the Milton Martin Toyota Service Department made the situation a positive, pleasant experience. On the first cold day of the winter, we went out to find that our Prius would not start. New to the area, I wasn't sure where to turn, but finally connected with Kent in the Milton Martin Toyota Service Department. He listened to me with keen interest, and used all the information to come up with the best service plan for our car. He clearly explained options and provided detailed information. The car was ready when he said it would be, the cost of the needed service was very reasonable, and best of all, my 8-year-old Prius is now running as good as new!! Our thanks to Kent and all the service people at Milton Martin Toyota! Show Full Review