My husband and I have been looking for a vehicle we went on line first. Received a call from Matt Snyder, he was very knowledgeable answering question as well as asking me questions so he could get a feel of what we were looking for. He ask if he could send me pictures. We decided to make the forty five minute drive to Milton Martin in Gainsville. We explained we wanted tol look at different makes of cars. He thanked us and made us feel he really cared, and was not the typical sales person. He did follow up with some messages which I did answer saying we were still looking. A week went by and we decided to visit another large dealership at Mall of Georgia, was going well until, salesperson had to get his manager and then manager number one had to get his manager then manager number two had to get his manager and somewhere in between we met someone else. Felt very pressured when management wanted me to sign to buy that day. We went to see Matt, he found the car we wanted and it was a little less money, but a lot more pleasant and a great experience. We left feeling like Matt was a family member. I wil recomment Milton Martin and ask for Matt.
During my 30,000 miles check go on my Toyota Camry customer service was great very knowledgeable understood what I wanted I didn’t want anything more than what I had asked for approximate told me approximate time the car will be ready very helpful thank you Toyota
Kent was my expert and let me know every step of the way how the progress was going... Kent is a keeper and i would like top make sure he gets recognition please
It was great. Louie was my sale person and he did a great taking care of my truck and my self. He offered me a ride back and forth to my work when I was waiting.
Excellent service and knowledgeable people who genuinely care about what’s best for the customer. I wouldn’t think about going anywhere else and would highly recommend Milton Martin Toyota to anyone.
I went in for an oil change and brake job. Kent called and said my brakes were fine and still had another 10% left on the pads. Other dealers would have performed the brake job, but Kent did just what I needed.
Honest and fair dealership and team. Second purchase from them, they made it simple and always make a customer know they are important. I trust them
I went in for service and asked Rick about end of the year deals on 2018 4Runners. They worked with me and got me approved with no money down and 2 months free payment and gave me max amount on my 2013 model. Loved everything about it!
As a Toyota owner for the past 25 years, My trucks have been serviced by a variety of dealerships but this by far is the most professional, cleanest, customer-friendly I have ever seen. My first visit won’t be the last!
I had a problem with the right front tire. They removed a screw and repaired the tire. Louie in the service department is outstanding. Great service every time!
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